We have a 7-day return policy, which means you can request a return within 7 days of receiving your item. To qualify for a return, your item must be in the same condition as when you received it, unworn or unused, labeled, and in its original packaging. You will also need to provide a receipt or proof of purchase. To return an item, please contact us at hipkiwiofficial@gmail.com. If your return request is accepted, we will send you instructions on how and where to send your package. We do not accept returns without prior request. If you have any return questions, feel free to contact us at hipkiwiofficial@gmail.com. Damages and Problems Please check your order If an item is defective, damaged, or you received the wrong item, please contact our front desk immediately so we can assess the problem and correct it. Exchanges The fastest way to make sure you get the item you want is to return the item you have and purchase the new item separately once the return has been accepted. Refunds Once we have received and inspected your return, we will notify you if the refund has been approved. If approved, we will automatically refund you via your original method of payment. Please note that you will need to pay the fees incurred for returning the item and it may take some time for your bank or credit card company to process and mail the refund.
